Privacy Policy

A. Information You Provide Directly

We collect information you provide when you create an account, use the Platform, or communicate with us, including:

• Name, username, email address, phone number, and login credentials;
• Profile information, preferences, and settings;
• Billing and shipping information (as applicable);
• Communications with other users or Tekel;
• Reviews, ratings, messages, photos, and other content you submit;
• Identity verification information where required by payment processors or applicable law (such as government-issued identification or tax information), which may be collected directly by third-party providers.

This may include information provided by administrators or authorized users acting on behalf of an account holder.

B. Transaction Information

When you buy or sell through the Platform, we collect information related to transactions, such as purchase amounts, transaction dates, items purchased, shipping method, and transaction identifiers. Payment card information is processed by third-party payment processors, and Tekel does not store full payment card numbers.

C. Automatically Collected Information

When you access or use the Platform, we automatically collect certain information, including:

• IP address and general location information;
• Device and browser information;
• Log data such as access times, pages viewed, and referring URLs;
• Cookies and similar tracking technologies.

D. Information from Third Parties

We may receive information from third parties such as payment processors, identity verification providers, analytics services, advertising partners, or social media Platforms, consistent with their privacy policies and applicable law.

We use personal information to:

• Provide, operate, and maintain the Platform;
• Create, manage, and secure user accounts;
• Facilitate transactions and communications between users;
• Process payments, detect and prevent fraud, and prevent abuse;
• Provide customer support and respond to inquiries;
• Personalize content and improve user experience;
• Monitor and enforce our Terms of Service and community standards;
• Comply with legal obligations; and
• Communicate with you about updates, features, and policy changes.

We process personal information where necessary to perform a contract, comply with legal obligations, protect the security and integrity of the Platform, prevent fraud, and pursue our legitimate business interests.

We share personal information only as necessary and as described below. We may receive limited verification or compliance status information from payment processors for account administration, fraud prevention, and legal compliance purposes.

A. Information Shared with Other Users

Certain information is shared with other users as part of normal Platform operation, such as usernames, profile details, listings, reviews, and transaction related communications.

B. Information Shared with Service Providers

We share information with trusted third party service providers who perform services on our behalf, including payment processing, hosting, analytics, identity verification, security, customer support, and marketing.

C. Information Shared for Legal, Safety, and Compliance Purposes

We may disclose information if we believe in good faith that disclosure is necessary to:

• Comply with legal obligations, subpoenas, or governmental requests;
• Enforce our Terms of Service or other agreements;
• Prevent fraud, abuse, or illegal activity; or
• Protect the rights, property, or safety of Tekel, our users, or others.

D. Business Transfers

If Tekel is involved in a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of that transaction, subject to this Privacy Policy.

Tekel uses cookies and similar technologies to:

• Enable core Platform functionality;
• Remember preferences and settings;
• Understand how users interact with the Platform; and
• Improve performance and security.

You can control cookies through your browser settings, but disabling cookies may affect certain Platform features.

We retain personal information for as long as necessary to provide the Platform, fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and legal obligations.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

You may access, update, or delete certain personal information through your account settings. You may also opt out of marketing communications by following unsubscribe instructions or contacting us.

Depending on your location, you may have additional rights regarding your personal information. These rights may be described in separate regional privacy disclosures.

The Platform is not intended for children under the age of 18. Tekel does not knowingly collect personal information from children.

Tekel is based in the United States. If you are located outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where Tekel or its service providers operate. These countries may have data protection laws that differ from those in your jurisdiction.

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, Tekel processes your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Tekel processes personal data where necessary to perform its contractual obligations, comply with legal requirements, operate and improve the Platform, prevent fraud, and pursue its legitimate business interests.

You may have certain rights under applicable data protection laws, including the right to access, correct, delete, or restrict the processing of your personal data, and the right to object to certain processing activities. To exercise these rights, please contact us using the information provided below.

This section provides additional details for residents of the United States, including California, Colorado, Virginia, Utah, and other states with consumer privacy laws. This section supplements the Privacy Policy above.

A. Categories of Personal Information We Collect

In the past twelve (12) months, Tekel has collected the following categories of personal information:

• Identifiers (such as name, username, email address, IP address);
• Commercial information (such as transaction details and purchase history);
• Internet or electronic activity information (such as usage data, log information, and device data);
• General location information derived from IP address;
• User-generated content (such as reviews, messages, and communications).

Tekel does not knowingly collect sensitive personal information beyond what is necessary to operate the Platform.

B. Purposes for Collection and Use

Tekel collects and uses personal information for the purposes described in this Privacy Policy, including operating the Platform, facilitating transactions, maintaining security, preventing fraud, providing customer support, and complying with legal obligations. Tekel does not use or disclose sensitive personal information for purposes other than those permitted by law.

C. Disclosure of Personal Information

Tekel may disclose personal information to service providers and third parties as described above for business purposes, including payment processing, hosting, analytics, security, and legal compliance. Tekel does not sell personal information. Tekel does not share personal information for cross-context behavioral advertising.

D. Your Privacy Rights

Depending on your state of residence, you may have the right to: request access to personal information we have collected about you; request correction of inaccurate personal information; request deletion of personal information, subject to legal exceptions; and/or opt out of certain processing activities where applicable.

Tekel will not discriminate against you for exercising your privacy rights.

E. How to Exercise Your Rights

You may submit a privacy request by contacting Tekel using the information below. We may need to verify your identity before fulfilling your request. You may also designate an authorized agent to submit a request on your behalf, subject to verification requirements.

F. Appeals

If we deny your request, you may appeal our decision by contacting us using the information below. We will respond to appeals in accordance with applicable law.

This Privacy Policy applies to your use of the Platform, including interactions with Tekel that occur before creating an account or agreeing to these Terms, such as browsing the Platform or communicating with users or Tekel. By continuing to use the Platform, you acknowledge and agree to the collection and use of information as described in this Privacy Policy. If you do not agree, you must not use the Platform.

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date and post the revised policy on the Platform. Continued use of the Platform after changes are posted constitutes acceptance of the updated Policy.

We may need to verify your identity before responding to privacy-related requests. If you have questions about this Privacy Policy or Tekel's data practices, please contact us at support@tekel.market.