Support

Need a hand? We're one email away.

No ticket portals, no phone trees, no chatbots. Email us and a real person on the Tekel team will get back to you.

Email our support team

Whatever it is, send it here. Every message lands with a real person on the Tekel team.

Not sure if it's worth an email? It is. Send it anyway.

A pickup that didn't go to plan, a trade that stalled, or a listing that isn't showing up the way it should.

Sign-in trouble, verification questions, changing your details, or closing your account for good.

Questions about membership tiers, fees, payouts, or anything that shows up on a receipt.

Something broken, something confusing, or something you wish Tekel did. We want all three.

You don't need any of this to reach out — but including it usually gets you a real answer on the first reply.